![vital pbx custom context vital pbx custom context](https://storage.googleapis.com/nextivawebsites-wordpressfiles-voip/var/www/virtual/nextiva.com/voip/2019/05/CRM-Call-Center-Software-Feature-Image.png)
The VM worked for us as we are not high volume, as least till the power goes out lol. I had an appliance from FreePBX and due to a hardware failure I had to migrate off to my virtualized backup and stayed there ever since. Made a ton of investment in training my guys to use it. Been running, Trixbox then FreePBX distro for a small city government. Been putting this project off since Covid started. I hope they will add ARI support as Multiple reasons. In terms of development, their API is quite good to read information. I am actually writing a dialplan to fix FollowMe, I hope they will accept it. Multi tenant works fine, but there's very very few issues, such as, you can't set an operator extension on each tenant, you can't set a custom username for the user portal under the extension - you have to go to accounts and then you can change the username - if you make any change on that extension again, it'll reset the username.įollowMe isn't as swift as it is in FreePBX. I hope they will release a solid SSO solution. Portal management for end users is a nightmare, you have to create individual accounts for WebRTC, User portal, switchboard, etc etc. The queue reports is not as good as Asternic, for example it does not bundle multiple queues. With that being said, like any product, it has disadvantages. VS VitalPBX's VitXi WebRTC works fine (it's still in Beta btw.) Personally, I was never able to get FreePBX's UCP softphone to work properly. In terms of a 1 stop shop where you get a working PBC with a dashboard, queue reports, WebRTC softphone, billing portal, call recording portal all of these with just a click of a button. In terms of the admin/user portal UI/UX, VitalPBX is hands down the winner here.Įven further, the rebranding module allows you to change your own colors, logos etc etc.
![vital pbx custom context vital pbx custom context](https://wiki.freepbx.org/download/attachments/28182079/advanced-1.png)
AFAIK, the custom context module is now free.